![]() Given the situation, I suggest you try the following and uninstall the Office 2016 for Mac applications to see if it helps on your Mac.įirst open Spotlight by selecting the magnifying glass at the top right of your desktop.Ĭ. They further replied " As you can sign into the Office 2016 for Mac applications with your account on another Mac, the issue may be related to your specific Mac to some extent or the original user profile on your Mac. for this reason I am not sure that creating another account would work." So I could not even enter my username and password. When I try to login from my computer this is what happen (see attached picture):Ģ) It appears the warning "No network connection - Please check your network settings and try again." I can login to my account if I use another computer I can connect on the online version without any problem from any browser from my or other computers (at this link **) It is something depending on my computer that I cannot understand, indeed The issue is not depending on the network: I tried from different networks and the result is always the same. "In my case Auto Proxy Discovery was already unticked and I could not sign in with any account. Moreover, to check if the issue is related to your user profile, I suggest you create a new admin account and sign into the Office 2016 applications with your work and school account to check the outcome." Meanwhile, I’d like to confirm whether you can sign into the Office 2016 applications with another work and school account. If yes, untick it, restart the Mac and do a test to see the result. I suggest you open System Preferences>Network>Advanced>check if the Auto Proxy Discovery is ticked. I have already contacted Microsoft Office support and they replied " From the error message, it sounds like a network issue. It appears the message "No network connection - Please check your network settings and try again." even if I am fully connected. I am not able to sign in from my computer to any of the Office applications (while I can from my smartphone).
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